Tools And Techniques Organizational Change â€Myassignmenthelp.Com

Question: Discuss About The Tools And Techniques Organizational Change? Answer Introducation Summary-This case study is on the organizational change management that was undertaken when Smithkline of the USA and Beecham of the UK merged in 1989. It focused on formulating a new company culture, values and leadership. The process of company-wide communication adopted was simply better throughout the company. The company used an external agent of change to help guide the process. The participative level restructuring that was implemented in 1994 however proved largely unsuccessful. Question one- The main management lesson in introducing change at SKB was that there is a difference between corporate level and unit level restructuring in organizational change (Oakland Tanner, 2007). While the corporate level was largely successful, the unit level changes proved to be a challenge. Lack of adequate resource allocation for implementing activities at unit level was one such problem. Opposition and suspicion of change at the production sites was also another challenge that was witnessed. Balancing organizational change activities, while maintaining production levels, proved to be unrealistic. Question two- One of the key lessons is that there should be enough resource allocation with activities designed during the OD change. Although there was significant allocation for resources during the training phase, there was a deficit for the same when it came to implementation (Cameron Green, 2012). Another lesson is that employees can be overburdened with too many activities at the same time, while being expected to maintain production levels. The use of external change agents also proved to have its shortcomings as it increased suspicion amongst employees. References Cameron, E., Green, M. (2012). Making sense of change management: A complete guide to the models, tools and techniques of organizational change. London: Kogan Page. Oakland, J. S., Tanner, S. (2007). Successful Change Management. Total Quality Management Business Excellence, 18(1/2), 1. doi:10.1080/14783360601042890